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SERVING
SANTA CRUZ &
THE ENTIRE
BAY AREA

SINCE 1928

CA LIC #736486

P.O. Box 2310
Santa Cruz, CA 95063

Tel:
(831) 426-0342

Fax:
(831) 426-2451

© 2001-2007
TOM RALSTON CONCRETE

 

Restaurants are a perfect setting for decorative concrete. They often use stained, polished or stamped concrete for flooring. In the kitchen, they sometimes use epoxy coatings that wrap up the base of the wall, to meet restaurant sanitation codes. Restaurant bars are an excellent place for concrete countertops, and the countertops can even include an integral spill tray with embedded drain grills.

Your town probably has at least one architecture firm that specializes in restaurant design. The AIN's directory of architects is an excellent place to find out what firms' specialties are. The guide fists AIA member firms, how many architects work there, recent projects, and what percentage of their projects are residential, commercial, government, etc.

Kitchen designers are the ultimate partner for residential concrete countertops. Your community probably has many kitchen design firms or cabinet

shops of various sizes. You can find kitchen designers by looking in the Yellow Pages and simply calling around to find the ones who specialize in high-end clients that are candidates for custom concrete countertops.

An easier way to build business

Relationship marketing increases your ability to reach customers, increases your selling power and increases the power of your marketing dollar.

When people decide to do a large project that potentially involves decorative concrete, such as a new home, a new pool or a kitchen remodel, they generally do not specifically seek out a decorative concrete contractor. They rely on professionals such as general contractors or kitchen designers to find and recomend products and resources for them. If you align yourself with these professionals, you increase the number of potential

customers you can reach. You will find customers that you otherwise would not have found. And, because a professional is recommending you and your product, you On credibility with the customer. A recommendation from a professional is almost as strong as a referral from a friend or family member.

When a professional does recommend you, they often act as a virtual salesperson for your company. For example, suppose you make concrete countertops, and you have a good relationship with a kitchen design firm. You have a oountertop on display in their showroom, and they have several color samples to show customers. Once you get to that point, the process usually works as follows: The kitchen designer faxes you a drawing of Mrs. Smith's kitchen and asks for a quote.

 

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